Terms of Use

Welcome to Jian Zhan Exchange. These Terms of Use govern your access to and use of jianzhanexchange.com and the services made available through the site.

By creating an account, accessing the site, listing an item, contacting another member, or otherwise using Jian Zhan Exchange, you agree to these Terms of Use and our Privacy Policy. If you do not agree, you should not use the service.

Jian Zhan Exchange is an online community marketplace designed to help collectors discover, buy, sell, and exchange Jian Zhan teaware and related items.

Jian Zhan Exchange provides a venue that allows buyers and sellers to find and communicate with one another. Unless explicitly stated otherwise, Jian Zhan Exchange is not the buyer, seller, owner, dealer, broker, auctioneer, or agent of items listed by members.

Transactions are made directly between buyers and sellers. Jian Zhan Exchange does not process or hold transaction funds and is not a party to agreements made between members.

You must be at least 18 years old and legally capable of entering into a binding agreement to create an account or conduct a transaction through Jian Zhan Exchange.

You are responsible for providing accurate account information, maintaining the security of your account credentials, and for activity occurring through your account.

You may not impersonate another person, create accounts for fraudulent or deceptive purposes, or use another member's account without permission.

Sellers are responsible for the accuracy and completeness of their listings. Listing descriptions, photographs, dimensions, condition information, maker information, provenance, certificates, authenticity claims, and other representations must be made in good faith and must not intentionally mislead buyers.

Sellers must disclose known damage, repairs, significant defects, reproductions, uncertainties regarding authenticity, and other information that would reasonably affect a buyer's decision.

Sellers may not use artificial intelligence, image-generation tools, photo-editing software, filters, retouching, or other forms of digital manipulation to materially alter or misrepresent the appearance, condition, color, glaze, surface, markings, damage, repairs, provenance, or authenticity of an item.

Routine adjustments such as cropping, resizing, exposure correction, or reasonable color correction are permitted provided they do not create a misleading representation of the item. Sellers must not digitally remove, conceal, enhance, fabricate, or add features in a manner that could reasonably influence a buyer's evaluation or purchasing decision.

Sellers are responsible for having the legal right to sell any item they list.

Jian Zhan Exchange does not independently authenticate, inspect, certify, appraise, or guarantee items listed by members unless a particular service is expressly identified as providing such a function.

References to makers, kilns, certificates, master designations, provenance, age, glaze types, firing methods, or other characteristics generally reflect information supplied by the seller.

Buyers should evaluate listings carefully, ask questions, request additional photographs or documentation when appropriate, and make their own purchasing decisions.

Buyers are responsible for reviewing listing information, communicating with sellers, evaluating the suitability and authenticity of an item, and understanding the agreed terms of a transaction before making payment.

Buyers should use payment methods that provide appropriate protections and should follow the safer-transaction guidance provided by Jian Zhan Exchange.

Jian Zhan Exchange does not process, receive, hold, escrow, or transfer payment between buyers and sellers unless we expressly introduce a service stating otherwise.

Buyers and sellers are responsible for choosing and using their payment method and for understanding the protections, fees, restrictions, and dispute procedures associated with that payment provider.

Jian Zhan Exchange is not responsible for payment reversals, chargebacks, payment-provider decisions, unauthorized payments, or losses resulting from a transaction between members.

Buyers and sellers are responsible for agreeing upon shipping costs, carriers, insurance, packaging, delivery requirements, and other shipping terms.

Sellers are responsible for packaging items appropriately and for providing accurate shipment information. Buyers are responsible for providing an accurate delivery address.

Jian Zhan Exchange does not guarantee carrier performance, delivery times, or the condition of an item upon delivery and is not responsible for items that are lost, delayed, stolen, or damaged in transit.

Jian Zhan Exchange may provide tools that allow members to communicate with one another. You agree to use these tools responsibly and only for legitimate marketplace or community-related purposes.

Harassment, threats, spam, fraud, attempts to obtain unauthorized access to accounts, or other abusive conduct are prohibited.

You may not use Jian Zhan Exchange to:

• List stolen, counterfeit, fraudulent, or unlawfully obtained items.
• Knowingly misrepresent an item's identity, maker, condition, provenance, or authenticity.
• Use AI-generated, digitally altered, or manipulated images or information to deceive or materially mislead another member.
• Engage in fraud, deception, harassment, threats, or unlawful conduct.
• Manipulate reviews, ratings, transactions, or marketplace activity.
• Transmit malware or attempt to interfere with the operation or security of the site.
• Use another member's personal information for unauthorized purposes.
• Violate applicable laws or the rights of another person.

You retain ownership of photographs, descriptions, messages, and other content you submit to Jian Zhan Exchange.

By submitting content intended for display through the service, you grant Jian Zhan Exchange a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, resize, format, and otherwise use that content as reasonably necessary to operate, improve, and promote the service.

You represent that you have the rights necessary to submit the content you provide.

Jian Zhan Exchange may review, restrict, remove, or refuse listings or other content that we reasonably believe violates these Terms, creates risk for members, or is inappropriate for the marketplace.

We may warn, restrict, suspend, or terminate accounts when we reasonably believe doing so is necessary to protect the community, enforce these Terms, comply with law, or protect the service.

Any purchase, sale, trade, shipping arrangement, return, refund, or other transaction is an agreement between the participating members.

Members are responsible for resolving transaction disputes with one another and, where applicable, through their payment provider or shipping carrier.

Jian Zhan Exchange may choose to assist with communication or investigate reports of misconduct, but doing so does not make Jian Zhan Exchange a party to the transaction or obligate us to resolve a dispute.

Jian Zhan Exchange is provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We do not guarantee that the service will always be available, uninterrupted, error-free, or secure, or that listings, communications, member representations, or items will be accurate, authentic, safe, satisfactory, or suitable for a particular purpose.

To the fullest extent permitted by applicable law, Jian Zhan Exchange and its operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the service or a transaction between members.

This includes, without limitation, losses arising from inaccurate listings, authenticity disputes, payment disputes, fraud, damaged or lost shipments, communications between members, or the acts or omissions of another user or third-party service provider.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the extent permitted by law, you agree to indemnify and hold harmless Jian Zhan Exchange and its operator from claims, damages, losses, liabilities, and reasonable expenses arising from your violation of these Terms, your listings or content, your transactions with other members, or your violation of applicable law or another person's rights.

The Jian Zhan Exchange name, site design, original text, graphics, software, and other materials created for the service are protected by applicable intellectual-property laws.

Nothing in these Terms gives you the right to use Jian Zhan Exchange branding or proprietary materials except as necessary to use the service normally.

Jian Zhan Exchange may link to or integrate with third-party services such as payment providers, shipping services, or other websites. Those services operate under their own terms and privacy practices.

Jian Zhan Exchange is not responsible for the availability, security, policies, products, or actions of third-party services.

We may modify the service or these Terms from time to time. When material changes are made to these Terms, we may update the effective date and, when appropriate, ask members to accept the revised Terms.

Continued use of the service after revised Terms become effective constitutes acceptance where permitted by law.

You may stop using Jian Zhan Exchange at any time. We may suspend or terminate access when reasonably necessary to enforce these Terms, protect users or the service, respond to legal requirements, or address misuse.

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Questions about these Terms of Use may be sent to support@jianzhanexchange.com.