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I'm a Buyer
Learn how PayPal Purchase Protection works and what purchases may be eligible.
Buyer protection information →MAKING A PAYMENT
You found the piece.
Now it’s time to pay.
Jian Zhan Exchange connects buyers and sellers, but we do not process or hold your payment. You and the other member decide how payment will be made.
Request payment with PayPalOUR SUGGESTED OPTION
PayPal Goods & Services
A familiar way for buyers and sellers to complete a transaction while potentially benefiting from PayPal’s protections for eligible transactions.
PayPal Purchase Protection may help eligible buyers when an item does not arrive or is significantly different from its description. Eligible sellers may also qualify for PayPal Seller Protection in certain situations.
Protection is not automatic. Eligibility requirements, exclusions, documentation requirements and PayPal's current terms apply.
PAYPAL RESOURCES
What would you like to do?
S
I'm a Seller
Review PayPal Seller Protection requirements, eligibility and documentation guidance.
Seller protection information →$
Request Payment
Ready to complete the sale? A seller can use PayPal to send the buyer a payment request.
Request payment with PayPalOpens PayPal in a new tabYOUR CHOICE
Choose the payment method that works for you.
Buyers and sellers may use any payment method they both agree to—including Venmo, Zelle, or cash for a local transaction.
For purchases that involve shipping, we suggest considering PayPal Goods & Services because eligible transactions may qualify for protections for both buyers and sellers.
BEFORE MONEY CHANGES HANDS
A few smart habits.
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Confirm the exact Jian Zhan piece, price and shipping terms with the other member.
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Keep the listing, messages, payment record and shipping information until the transaction is complete.
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If you want PayPal's potential purchase protections, make sure the transaction is handled as a purchase of goods rather than a personal payment.
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Review the payment provider's current eligibility, protection and documentation requirements before paying.
ONE MORE THING
If something doesn't feel right, don't rush.
Take time to verify the details of the transaction before sending money. Our Safer Transactions guide covers warning signs, record keeping and ways to reduce unnecessary risk.
Jian Zhan Exchange is a marketplace that connects members. We do not process, hold or guarantee payments between buyers and sellers. Payment services and protections are provided by the applicable third-party payment provider and are subject to that provider's current terms and eligibility requirements.