Privacy Policy

Jian Zhan Exchange respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you use jianzhanexchange.com and related Jian Zhan Exchange services.

By using Jian Zhan Exchange, you acknowledge the practices described in this Privacy Policy.

We collect information that you voluntarily provide when you create or maintain an account, create a listing, communicate with another member, contact us, or otherwise use the service.

This information may include:

• Your email address.
• Your username and display name.
• Your profile information and profile image.
• Listing information, photographs, certificates, documentation, descriptions, and other information you submit about an item.
• Messages and communications sent through the service.
• Information you provide when contacting Jian Zhan Exchange for support or reporting a problem.

When you use Jian Zhan Exchange, certain information may be collected automatically to operate, secure, understand, and improve the service.

This information may include:

• Pages viewed and other activity on the site.
• Dates and times of visits.
• Referral or traffic-source information.
• Campaign information contained in links.
• Browser, device, operating-system, and similar technical information.
• Internet Protocol (IP) address and general location information that may be derived from it.
• Identifiers stored in your browser that help us distinguish visitors and sessions.

Jian Zhan Exchange may use cookies, browser local storage, and similar technologies to keep you signed in, remember settings, distinguish visitors, maintain sessions, understand traffic sources, measure site usage, and support other features of the service.

Your browser may allow you to block or delete cookies and locally stored information. Doing so may affect certain site features or require you to sign in again.

We may use information we collect to:

• Create, maintain, and secure member accounts.
• Operate and display marketplace listings.
• Enable communication between buyers and sellers.
• Remember saved items and member preferences.
• Provide administrative, moderation, and community-safety functions.
• Respond to questions and support requests.
• Detect, investigate, and prevent fraud, abuse, security threats, and violations of our Terms of Use.
• Understand how visitors discover and use Jian Zhan Exchange.
• Measure registrations and other site activity.
• Improve the design, performance, and features of the service.
• Comply with applicable legal obligations.

Jian Zhan Exchange is a community marketplace. Certain information you choose to provide is intended to be visible to other users or the public.

For example, your username or display name, profile image, seller information, listings, listing photographs, item descriptions, and other marketplace content may be publicly displayed.

You should not include sensitive personal information in public listings, profile information, photographs, or other publicly visible content.

Messages sent through Jian Zhan Exchange may be stored so that we can provide the messaging service, maintain conversation history, investigate reports of misconduct, enforce our Terms of Use, and protect the marketplace and its members.

Members should use care when choosing what personal information to share with another member during a transaction.

Jian Zhan Exchange does not currently process or hold payments between buyers and sellers. Members arrange payment directly using third-party payment providers.

Information you provide directly to a payment provider is governed by that provider's privacy policy and practices. Jian Zhan Exchange does not receive or store your complete payment-card or bank-account credentials merely because you complete a transaction with another member.

Buyers and sellers may need to exchange shipping information to complete transactions. Information provided directly to another member or to a shipping carrier is subject to the practices of those parties.

If Jian Zhan Exchange offers integrated shipping tools or services, information necessary to create labels, track shipments, or provide those services may be transmitted to the applicable shipping or technology provider.

We may use third-party companies and technology providers to help operate Jian Zhan Exchange. These providers may process information on our behalf as necessary to provide services such as website hosting, database services, authentication, email delivery, storage, security, analytics, and other technical functions.

We do not authorize service providers to use personal information for purposes unrelated to providing their services to us, except as permitted or required by law.

We do not sell your personal information to advertisers.

We may share information when reasonably necessary to:

• Provide and operate Jian Zhan Exchange.
• Complete a service you request.
• Work with service providers acting on our behalf.
• Investigate fraud, abuse, security incidents, or violations of our Terms of Use.
• Protect the rights, safety, or property of users or others.
• Comply with a valid legal request, court order, subpoena, or other legal obligation.
• Address a merger, acquisition, sale, transfer, reorganization, or similar change involving the service.

Jian Zhan Exchange may collect information about site visits, page views, visitor sessions, referral sources, campaign sources, and account registrations to understand how the service is being discovered and used.

We may associate certain site activity with a browser identifier or member account to measure activity such as visitor-to-member conversion and improve the service.

We may send emails necessary to operate your account or the marketplace, including account confirmation, security notices, transaction-related information, member-message notifications, policy notices, and support communications.

If we offer promotional or marketing emails, we will provide applicable choices for managing those communications. Certain transactional or security-related messages may still be sent when necessary to provide the service.

We retain information for as long as reasonably necessary to operate the service, maintain marketplace and transaction-related records, protect users, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes.

Some information may remain in backups, security records, transaction history, moderation records, or other records after an account or listing is removed when reasonably necessary for these purposes.

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet service, database, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality and security of your account credentials.

Depending on applicable law and the nature of your request, you may have rights concerning personal information associated with your account, including rights to request access, correction, or deletion of certain information.

You may contact us at support@jianzhanexchange.com to make a privacy-related request. We may need to verify your identity before completing certain requests.

Some information may be retained when necessary to comply with law, prevent fraud or abuse, resolve disputes, maintain security, or preserve records we have a legitimate need to retain.

Jian Zhan Exchange is intended for adults and is not directed to children under 13. Members must be at least 18 years old to create an account or conduct transactions through the marketplace.

If we learn that we have collected personal information from a child in a manner prohibited by applicable law, we will take appropriate steps to address it.

Jian Zhan Exchange is currently intended primarily for users and marketplace activity in the United States. Information may be processed and stored in the United States and in other locations where our service providers operate.

We may update this Privacy Policy as Jian Zhan Exchange develops or as our practices, technology, or legal obligations change.

When material changes are made, we may update the effective date and provide additional notice when appropriate.

Questions or requests regarding this Privacy Policy may be sent to support@jianzhanexchange.com.